Perfect Paws

FAQs

Frequently Asked Questions

When will my order ship?

Orders are typically processed within 1–3 business days.


How long does shipping take?

Most orders arrive within 7–15 business days, depending on your location.

Some items may arrive sooner.


Can I track my order?

Yes.

Once your order ships, you'll receive an email containing your tracking information.


Can I return an item?

Yes.

Eligible items may be returned within 30 days of delivery.

Please review our Return Policy for complete details.


What if my order arrives damaged?

Please contact us within 7 days of delivery and include photos of the damaged item.

We'll work quickly to resolve the issue.


Do you ship internationally?

Currently, we primarily ship within the United States. International availability may vary.


How do I contact customer support?

Fill out your information on our Contact page with your Name and Email and someone from our support team will get back to you within 24-48 hours.